@font-face{font-family:Manrope;src:url(/assets/fonts/manrope-400.woff) format('woff');font-style:normal;font-weight:400;font-display:swap}@font-face{font-family:Manrope;src:url(/assets/fonts/manrope-500.woff) format('woff');font-style:normal;font-weight:500;font-display:swap}@font-face{font-family:Manrope;src:url(/assets/fonts/manrope-600.woff) format('woff');font-style:normal;font-weight:600;font-display:swap}@font-face{font-family:Manrope;src:url(/assets/fonts/manrope-700.woff) format('woff');font-style:normal;font-weight:700;font-display:swap}
@font-face{font-family:Brochure;src:url('/assets/sans.woff') format('woff');font-display:swap;font-weight:400}@font-face{font-family:Brochure;src:url('/assets/sans-bold.woff') format('woff');font-display:swap;font-weight:700}
:root{--paper:#FFFAF8;--ink:#351D27;--muted:#715A64;--teal:#8F294A;--purple:#8F294A;--line:#DFC8CF;--mint:#EEA1B0;--sage:#F5E7E7;--lavender:#F5E7E7;--peach:#EFC8CF;--max:1200px}*{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:115px}body{margin:0;background:var(--paper);color:var(--ink);font-family:Manrope,Arial,sans-serif;-webkit-font-smoothing:antialiased;font-size:15px;line-height:1.7}button,a{-webkit-tap-highlight-color:transparent}button{font:inherit}button:focus-visible,a:focus-visible{outline:3px solid var(--teal);outline-offset:5px}a{color:inherit;text-decoration:none}button{color:inherit}h1,h2,h3,h4,p,figure,blockquote{margin:0}h1,h2,h3,h4{font-weight:700;line-height:1.15}p+p{margin-top:16px}.shell{width:min(calc(100% - 96px),var(--max));margin-inline:auto}.mint{background:var(--mint)}.sage{background:var(--sage)}.lavender{background:var(--lavender)}.peach{background:var(--peach)}.skip-link{position:fixed;top:-80px;left:12px;padding:12px 20px;background:var(--ink);color:#fff;z-index:100}.skip-link:focus{top:12px}.reading-progress{position:fixed;left:0;top:0;z-index:101;height:3px;width:var(--reading,0%);background:var(--teal);pointer-events:none}.site-header{position:sticky;top:0;z-index:50;background:rgba(255,250,248,.97);border-bottom:1px solid var(--line)}.header-inner{width:min(calc(100% - 96px),var(--max));margin:auto;display:flex;justify-content:space-between;align-items:center;min-height:94px;gap:28px}.wordmark{font-weight:700;font-size:13px;letter-spacing:.025em;line-height:1.5}.wordmark span{display:block;font-size:10px;font-weight:400;color:var(--muted);letter-spacing:0}.site-header nav{display:flex;align-items:center;gap:28px;font-size:11px;font-weight:700}.site-header nav a{padding-block:12px;position:relative}.site-header nav a:hover,.site-header nav a.active{color:var(--teal)}.site-header nav 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h4{font-size:14px;line-height:1.4;letter-spacing:-.02em;min-height:40px}.channel ul{margin:15px 0 0;padding:0;list-style:none;font-size:10px;line-height:1.8}.channel li+li{margin-top:4px}.channel>p{font-size:9px;color:var(--muted);margin-top:14px;line-height:1.7}.channel>p+ul{margin-top:6px}.merge-lines{height:31px;width:calc(100% - 16.666% - 16.666%);margin:auto;display:flex;justify-content:space-between;border-bottom:1px solid var(--teal);position:relative}.merge-lines i{display:block;height:31px;border-left:1px solid var(--teal)}.merge-lines:after{content:'↓';color:var(--teal);position:absolute;bottom:-26px;left:50%;transform:translateX(-50%);font-size:22px;line-height:27px}.flow-filter{background:var(--teal);color:#fff;font-size:14px;font-weight:700;text-align:center;padding:17px 15px;line-height:1.5;margin-top:28px}.split-lines{height:31px;width:68%;border-top:1px solid var(--teal);border-left:1px solid var(--teal);border-right:1px solid var(--teal);margin:22px auto 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@media(min-width:1500px){.hero{padding-top:95px}.hero-grid{padding-block:40px 85px}.hero h1{font-size:116px}}
@media(max-width:1100px){.shell,.header-inner{width:calc(100% - 64px)}.site-header nav{gap:20px;font-size:10px}.hero-grid{gap:40px;grid-template-columns:1.4fr 1fr}.hero h1{font-size:clamp(65px,8.2vw,90px)}.hero-aside{padding-left:20px}.hero-aside>p{font-size:16px}.hero-aside .hero-detail{font-size:12px}.section-intro{gap:45px}.chapter-grid{gap:35px;grid-template-columns:.85fr 1.15fr}.channel{padding:15px 11px 18px}.channel h4{font-size:12px}.channel ul{font-size:9px}.channel p{font-size:8px}.dashboard-wrap{grid-template-columns:2.8fr 1fr;gap:25px}.dashboard-nav{gap:13px;padding-inline:14px;font-size:7px}.dashboard-content{padding:16px}.dashboard-details p{font-size:10px}.matching-grid{gap:40px}.working-steps{gap:25px}}
@media(max-width:820px){html{scroll-padding-top:85px}.shell,.header-inner{width:calc(100% - 44px)}.header-inner{min-height:76px}.wordmark{font-size:12px}.wordmark span{font-size:9px}.menu-toggle{display:flex;gap:17px;align-items:center;border:0;background:none;font-size:12px;padding:12px 0 12px 16px;cursor:pointer}.menu-toggle span{font-size:22px;line-height:1}.site-header nav{display:none;position:absolute;left:0;right:0;top:76px;background:var(--paper);border-bottom:1px solid var(--line);padding:15px 22px 23px;flex-direction:column;align-items:stretch;gap:0;font-size:12px;box-shadow:0 12px 15px #351D2706}.site-header nav.open{display:flex}.site-header nav a{padding:14px 0}.site-header nav a.active:after{display:none}.nav-download{border-left:0;border-top:1px solid var(--line);margin-top:7px}.hero{padding-top:50px}.hero-grid{grid-template-columns:1fr;gap:40px;padding-block:30px 40px}.hero h1{font-size:clamp(70px,12vw,100px)}.hero-aside{max-width:520px;padding-left:23px}.hero-aside>p{font-size:18px;margin-top:13px}.hero-aside .hero-detail{font-size:13px}.hero-aside .text-link{margin-top:15px}.hero-bottom{font-size:10px;align-items:start}.hero-bottom>span{max-width:210px}.hero-bottom>div{gap:20px;flex-shrink:0}.copy-link{font-size:10px}.automation{padding-top:70px;padding-bottom:70px}.section-intro{grid-template-columns:1fr;gap:25px;margin-bottom:48px}.section-intro :is(h1,h2){font-size:46px}.section-intro .overline{margin-top:0}.intro-copy{font-size:14px;max-width:660px}.section-label{margin-bottom:25px}.chapter{margin-top:45px;padding-top:27px}.chapter-heading{grid-template-columns:1fr;gap:10px;margin-bottom:28px}.chapter-heading>span{padding-top:0}.chapter h3{font-size:27px}.chapter-grid{grid-template-columns:1fr;gap:32px}.step-stack{gap:25px}.step h4{font-size:18px}.step p{font-size:13px}.channel{padding:20px}.channel h4{font-size:15px}.channel ul{font-size:12px}.channel>p{font-size:10px}.flow-filter{font-size:14px}.discovery,.outreach-figure,.review-flow,.evidence-figure,.decisions,.intake,.reporting{max-width:660px;width:100%}.small-note{font-size:11px}.evidence-sheet dd{font-size:14px}.evidence-history{font-size:12px}.contact-summary h4{font-size:18px}.contact-summary span{font-size:12px}.draft-heading{font-size:9px}.email-draft>p{font-size:12px}.email-draft>small{font-size:8px}.social-draft h4{font-size:23px}.social-draft p{font-size:12px}.social-draft .overline{font-size:9px}.continuity{grid-template-columns:1fr;gap:9px;margin-top:30px}.example{gap:30px;padding:28px}.example blockquote{font-size:20px}.example p{font-size:11px}.crm-section .section-intro{margin-bottom:48px}.matching-grid{gap:35px}.matching-outcomes{gap:10px}.matching-outcomes>div>span{font-size:9px}.dashboard-wrap{grid-template-columns:1fr}.dashboard-details{grid-template-columns:1fr 1fr;gap:25px}.dashboard-details p{font-size:12px}.dashboard-details .overline{font-size:9px}.dashboard-nav{justify-content:space-between;font-size:8px;gap:10px}.dashboard-content{padding:23px}.compare-records p{font-size:12px}.dashboard-actions>span{font-size:8px}.dashboard-evidence{font-size:11px}.human-control{gap:15px}.working{padding-block:70px}.working h2{font-size:42px}.working-steps{grid-template-columns:1fr 1fr;gap:35px}.working-steps li:nth-child(2):after{display:none}.working-steps h3{min-height:auto}.working-steps p{font-size:13px}.working-number{margin-bottom:20px}.working-intro{font-size:14px}.closing-links{gap:25px}.closing-links .copy-link{font-size:12px}}
@media(max-width:520px){.hero h1{font-size:clamp(53px,12.4vw,66px);letter-spacing:-.065em}.hero-kicker{font-size:8px}.hero{padding-top:36px}.hero-grid{gap:30px}.hero-aside>p{font-size:16px}.hero-aside .hero-detail{font-size:12px}.hero-bottom{flex-direction:column;gap:13px;padding-block:15px}.hero-bottom>span{max-width:none}.hero-bottom>div{width:100%;justify-content:space-between}.hero-bottom .copy-link{font-size:11px}.section-intro :is(h1,h2){font-size:38px}.section-label{font-size:9px;gap:12px}.section-label>span{width:29px;height:29px;font-size:10px}.channel-grid{grid-template-columns:1fr;gap:10px}.channel{display:grid;grid-template-columns:24px 1fr 1.3fr;gap:12px;padding:19px 16px;align-items:start}.channel-index{margin:1px 0 0}.channel h4{font-size:13px;min-height:0}.channel ul{margin:0;font-size:11px;line-height:1.7}.channel li+li{margin-top:3px}.channel>p{grid-column:2;grid-row:2;font-size:9px;margin:0}.channel>p+ul{grid-column:3;grid-row:1 / span 2;margin:0;font-size:10px}.merge-lines{height:22px;width:0;border-bottom:0;border-left:1px solid var(--teal)}.merge-lines i{display:none}.merge-lines:after{bottom:-24px}.flow-filter{margin-top:26px;font-size:12px;padding:16px 12px}.result-grid{gap:8px}.result-grid span{font-size:10px;padding:14px 5px}.chapter h3{font-size:25px}.chapter-grid{gap:28px}.evidence-sheet{padding:20px;box-shadow:5px 5px 0 #F5E7E7}.sheet-top{font-size:10px}.evidence-sheet dd{font-size:12px}.evidence-sheet dt{font-size:8px}.evidence-outcomes>span{font-size:9px;padding:11px}.evidence-history{flex-direction:column;gap:6px;padding:14px 17px;font-size:11px}.contact-summary{gap:18px;padding:20px}.contact-summary h4{font-size:15px;line-height:1.5}.contact-summary span{font-size:10px}.draft-grid{grid-template-columns:1fr;gap:12px}.email-draft{padding:18px}.email-draft>small{margin-top:18px}.social-draft{padding:19px;display:grid;grid-template-columns:1fr 1fr;gap:8px 18px;align-items:center}.social-draft .overline{grid-column:1/-1}.social-draft h4{font-size:20px;margin:7px 0}.social-draft p{font-size:11px}.social-draft h4 br{display:none}.review-results{gap:9px;font-size:10px}.review-results>div{padding:15px 10px}.example{grid-template-columns:1fr;gap:25px;padding:24px}.example p{font-size:12px}.example blockquote{font-size:23px;line-height:1.5}.example .overline{font-size:9px}.matching-grid{grid-template-columns:1fr;gap:45px}.matching-outcomes>div>span{font-size:10px}.matching-outcomes>div>p{font-size:11px}.matching-flow{margin-top:22px}.dashboard>figcaption{padding:14px}.dashboard>figcaption strong{font-size:13px}.dashboard>figcaption>span{font-size:6px}.dashboard-nav{display:grid;grid-template-columns:1fr 1fr;gap:7px 18px;padding:12px 14px 0;font-size:8px}.dashboard-nav>span{padding-bottom:7px}.dashboard-content{padding:17px 13px}.dashboard-content h4{font-size:16px;margin-bottom:16px}.compare-records{gap:8px}.compare-records>div{padding:12px}.compare-records span{font-size:6px;margin-bottom:9px}.compare-records p{font-size:9px;line-height:1.85}.dashboard-evidence{font-size:9px;margin-top:15px}.dashboard-actions{gap:5px;flex-wrap:wrap}.dashboard-actions>span{font-size:7px;padding:8px 5px;white-space:nowrap}.dashboard-actions>span:last-child{flex-basis:100%}.dashboard-details{gap:20px}.dashboard-details p{font-size:11px}.dashboard-details .overline{font-size:8px}.sync-note{gap:17px;font-size:11px;align-items:start}.sync-note>span{font-size:35px;line-height:1.1}.decisions td{padding:12px 10px;font-size:10px}.decisions th{font-size:7px;padding-inline:9px}.intake li{font-size:12px;gap:14px}.intake-output{font-size:11px}.human-control{display:block;padding:20px}.human-control>span{display:block;margin-bottom:10px}.human-control p{font-size:11px}.working h2{font-size:33px;line-height:1.25}.working-steps{gap:30px 23px;margin-top:38px}.working-steps h3{font-size:15px}.working-steps p{font-size:11px;line-height:1.9}.working-number{width:37px;height:37px;font-size:10px}.working-steps li:not(:last-child):after{left:49px;top:18px}.closing-links{flex-direction:column;align-items:start;gap:23px;margin-top:36px}.button{padding:14px 20px;font-size:11px}.site-footer{align-items:start}.site-footer strong{font-size:17px}.site-footer>div>span{font-size:8px;max-width:210px}.site-footer>a{font-size:9px;white-space:nowrap}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}.toast{transition:none}}
@media print{.site-header,.reading-progress,.hero-bottom,.closing-links,.toast,.site-footer>a{display:none}.shell{width:100%;max-width:none}.hero{padding-top:0}.hero-grid{padding-block:20px}.hero h1{font-size:50px}.automation,.working{padding-block:30px}.chapter{break-inside:avoid;margin-top:25px}.chapter-grid{gap:25px}.crm-section{background:none}.section-intro{margin-bottom:25px}.site-footer{padding-bottom:0}.hero-aside{border:0}.example,.flow-filter,.report-head,.intake-output,.channel,.mint,.sage,.lavender,.peach{-webkit-print-color-adjust:exact;print-color-adjust:exact}}

/* Separate automation pages and the collection landing page. */
.collection{padding-top:60px;padding-bottom:70px;border-bottom:1px solid var(--line)}.collection>h2{font-size:25px;letter-spacing:-.035em;margin-bottom:27px}.collection-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.automation-card{display:flex;flex-direction:column;padding:34px 35px 28px;transition:transform .18s,box-shadow .18s}.automation-card:hover{transform:translateY(-3px);box-shadow:0 7px 20px #351D270a}.research-card{background:var(--mint)}.crm-card{background:var(--lavender)}.crm-card .overline{color:var(--purple)}.automation-card h3{font-size:31px;letter-spacing:-.045em;line-height:1.2;margin-top:25px}.automation-card p{font-size:13px;line-height:1.85;color:var(--muted);margin:20px 0 28px;max-width:450px}.card-link{display:flex;justify-content:space-between;align-items:center;margin-top:auto;padding-top:20px;border-top:1px solid #351D2726;font-size:12px;font-weight:700}.card-link>span{font-size:20px;line-height:1}.breadcrumb{display:flex;gap:13px;flex-wrap:wrap;padding-block:27px 0;font-size:10px;color:var(--muted)}.breadcrumb>a:hover{color:var(--teal)}.breadcrumb>span:last-child{color:var(--ink)}.detail-page .automation{padding-top:37px;padding-bottom:50px}.detail-page .section-intro{margin-bottom:55px}.page-links{display:grid;grid-template-columns:1fr 1fr;align-items:center;gap:40px;padding-block:35px;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.back-collection{font-size:12px;color:var(--muted)}.back-collection:hover{color:var(--teal)}.next-automation{display:block;text-align:right}.next-automation .overline{font-size:8px}.next-automation strong{font-size:17px;line-height:1.6;display:block;margin-top:7px;letter-spacing:-.015em}.next-automation strong>span{color:var(--teal);margin-left:10px}.detail-closing{display:flex;align-items:center;justify-content:space-between;gap:25px;padding-block:33px 45px}.detail-page .crm-section+.page-links{margin-top:40px}.detail-closing .copy-link{font-size:11px}.detail-page .site-footer{margin-top:0}
@media(max-width:820px){.collection{padding-top:40px;padding-bottom:50px}.collection-grid{gap:18px}.automation-card{padding:27px}.automation-card h3{font-size:26px}.automation-card p{font-size:12px}.detail-page .automation{padding-top:30px}.breadcrumb{padding-top:23px;font-size:9px}.detail-page .section-intro{margin-bottom:40px}.page-links{gap:25px}.next-automation strong{font-size:15px}.detail-closing{gap:20px}}
@media(max-width:520px){.collection-grid{grid-template-columns:1fr;gap:16px}.collection>h2{font-size:23px;margin-bottom:22px}.automation-card{padding:27px 25px}.automation-card h3{font-size:29px;margin-top:20px}.automation-card p{font-size:12px;margin-block:17px 23px}.card-link{font-size:11px}.breadcrumb{font-size:8px;gap:9px}.detail-page .automation{padding-top:27px}.detail-page .section-intro :is(h1,h2){font-size:36px}.page-links{grid-template-columns:1fr;gap:24px;padding-block:27px}.next-automation{text-align:left}.next-automation strong{font-size:17px}.detail-closing{align-items:start;flex-direction:column;padding-block:28px 35px}.detail-closing .copy-link{font-size:11px}}
@media(prefers-reduced-motion:reduce){.automation-card{transition:none}.automation-card:hover{transform:none}}